Booking Terms & Cancellation Policy

These Booking Terms & Conditions apply to all accommodation, activity, and stopover reservations made with Sambiya River Lodge (located in Murchison Falls National Park, Uganda), whether booked directly via our booking plat form, https://sambiyariverlodge.booking-channel.com/ or website, www.sambiyariverlodge.com. By submitting a booking request or deposit payment, you confirm your acceptance of these terms, governed by the laws of the Republic of Uganda.

Effective Date

August 2026

1. Payment Terms

  • Full Payment Mandate: All bookings must be paid in full at least 7 days prior to the arrival of clients.
  • Cancellation for Non-Payment: Any booking that fails to meet the 7-day full payment requirement will be automatically cancelled.

2. Cancellation & Refund Policy

Cancellations must be submitted in writing to reservations@sambiyariverlodge.com. The following cancellation charges apply based on the timeframe prior to arrival:

Timeframe Prior to Arrival

Cancellation Fee

31 to 21 Days

25% of total booking value

20 to 14 Days

50% of total booking value

13 to 4 Days

75% of total booking value

3 to 0 Days (or No-Show)

100% of total booking value

3. Occupancy Rates & Special Category Terms

Your personal data is used strictly for legitimate business and hospitality operations:

  • Children Rates:
  • Under 3 Years: Accommodated free of charge when sharing with adults (maximum 2 children per room).
  • 4 to 9 Years: Charged at 50% of the applicable rate when sharing with adults.
  • 10 to 15 Years: Charged at 75% of the applicable rate.
  • Pensioner Discount: Adults over 65 years receive a rate of 75% of full rates.
  • Third Adult Sharing: Charged at 75% of the standard adult rate.
  • Driver / Guide Accommodation: Accommodated with food matching the guest booking plan at UGX 30,000 per night.

4. Room Package Inclusions & Extras

Package Inclusions

The following amenities and activities are included as part of standard room packages for in-house guests:

  • Swimming pool access
  • Wi-Fi access
  • Canopy Walk
  • Wild Swing experience
  • Bonfire experience
  • Welcome drink upon arrival
  • Two bottles of water replenished daily per room
  • Board games, Kids Play Area, and Kids Room for cartoons

Optional Extras & Activities

The following services are not included in room rates and are billed separately:

  • Boat Cruise: $35 per person
  • Zip Lining: $22 per person
  • Canopy Walk (Walk-in Visitors): $9 per person (complimentary for in-house guests)
  • Game Drive: $250 per car (maximum 6 persons)
  • Sport Fishing: $250 per person
  • Chimpanzee Tracking: $130 per person
  • Breakfast at the Top of the Falls: $45 per person (discount available for groups of 8+ pax)
  • Traditional Cultural Performance: UGX 65,000 per person (minimum 10 pax required)

5. Day Visitor & Stopover Packages

  • Activity Stopover: $50 / UGX 189,000 per person (Includes Zip line, Pool access, Lunch, Soft Drink, and Tea/Coffee).
  • Freshen Up Package: $10 / UGX 38,000 per person (Includes Tea/Coffee, Fruit salad, and Bathroom access).

6. Uganda Wildlife Authority (UWA) Park Fees & Regulations

  • Park Entry Fees (Per 24 Hours): Park entrance fees are set by UWA and are separate from lodge charges:
  • Foreign Non-Residents: $45 per person
  • Foreign Residents: $35 per person
  • East African Residents: UGX 25,000 per person
  • Top of the Falls Entrance Fee: Non-Residents: $10 per person | East African Residents: UGX 10,000 per person.
  • Park Gate Hours: Park gates operate on strict schedules. Sambiya River Lodge is not liable for travel delays that result in missing UWA gate opening times.

7. Amendments

Sambiya River Lodge reserves the right to amend rates, package inclusions, or these booking terms at any time without prior notice. Confirmed reservations with fully settled payments will be honored under the terms in effect at the time of confirmation.

8. Governing Law & Jurisdiction

These Booking Terms & Conditions shall be governed by, construed, and enforced in accordance with the laws of the Republic of Uganda. Any disputes or claims arising out of or in connection with a booking shall be subject to the exclusive jurisdiction of the competent courts of Uganda.